{"version":"1.0","provider_name":"Noticias de Consultor\u00eda","provider_url":"https:\/\/www.consultingc3.com\/blog","author_name":"Admin MKT","author_url":"https:\/\/www.consultingc3.com\/blog\/author\/marketing\/","title":"Estrategias de optimizaci\u00f3n para contact-centers bancarios - Noticias de Consultor\u00eda","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"6kcQdRVaWc\"><a href=\"https:\/\/www.consultingc3.com\/blog\/estrategias-optimizacion-contact-centers-bancarios\/\">Estrategias de optimizaci\u00f3n para contact-centers bancarios<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.consultingc3.com\/blog\/estrategias-optimizacion-contact-centers-bancarios\/embed\/#?secret=6kcQdRVaWc\" width=\"600\" height=\"338\" title=\"\u00abEstrategias de optimizaci\u00f3n para contact-centers bancarios\u00bb \u2014 Noticias de Consultor\u00eda\" data-secret=\"6kcQdRVaWc\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.consultingc3.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.consultingc3.com\/blog\/wp-content\/uploads\/2025\/02\/fdfdff__.jpg","thumbnail_width":942,"thumbnail_height":589,"description":"En el sector bancario, los contact-centers representan un pilar fundamental en la relaci\u00f3n con los clientes. Desde la resoluci\u00f3n de incidencias hasta la contrataci\u00f3n de productos financieros, su eficiencia impacta directamente en la satisfacci\u00f3n del usuario y en la rentabilidad de la entidad. Sin embargo, el contexto actual, marcado por la transformaci\u00f3n digital y la [&hellip;]"}