AIMED TO
OBJECTIVES
SYLLABUS
Commercial managers and telemarketers with 1-3 years of experience at the sales level.
The training will be carried out in-company using practical dynamics and seeking the participation of all attendees. The training dynamics starts from a previous study in which those areas that require further reinforcement are analyzed. The previous analysis allows us to use the client company's real casuistic training action.
- Perfect sales techniques for experienced telephone commercials, improving argumentation, dealing with objections and offering advanced tools at the negotiation level, to achieve an optimal closing.
- Increase sales and customer loyalty.
Personalized
Expertise
Practical
Face-to-face
1. The client: main focus of our business.
2. Commercial proactivity.
3. Actions taking into account the customer's feed-back in promotions and sales.
4. Negotiation.
5. Advanced management of complaints and claims.
6. Emotional control
¿Do you want more information about this training?
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Person in charge of the treatment: CALL CENTER CONSULTING S.L
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Person in charge of the treatment: CALL CENTER CONSULTING S.L
Purpose: To manage and attend to your requests for information.
Rights: You can exercise your rights of Access, Rectification, Portability, Limitation of processing, Suppression or, where appropriate, Opposition, as indicated in the Privacy Policy.
CONTACT US
The satisfaction of your customers is our goal
*Required Field
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Message
*Required fields
Person in charge of the treatment: CALL CENTER CONSULTING S.L
Purpose: To manage and attend to your requests for information.
Rights: You can exercise your rights of Access, Rectification, Portability, Limitation of processing, Suppression or, where appropriate, Opposition, as indicated in the Privacy Policy.
Person in charge of the treatment: CALL CENTER CONSULTING S.L
Purpose: To manage and attend to your requests for information.
Rights: You can exercise your rights of Access, Rectification, Portability, Limitation of processing, Suppression or, where appropriate, Opposition, as indicated in the Privacy Policy.
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