AIMED TO
OBJETIVES
SYLLABUS
This course is aimed at all those professionals who need to understand the process and what leadership implies towards high performance in the team: Business managers, Entrepreneurs from any sector, Directors and Middle Managers, HR Managers The training will be carried out in-company using practical dynamics and seeking the participation of all attendees.
The training dynamics starts from a previous study in which those areas that require further reinforcement are analyzed. The previous analysis allows us to use the client company's real casuistic training action.
- Deepen the KPI / s indicator (s) as a lever for organizational change (processes + people).
- Transform strategic ("cryptic") objectives into tactical and / or operational.
- Implementation and involvement of the KPIs System of the different Areas and work teams.
Personalized
Expertise
Practical
Face-to-face
1. Definition and scope of the indicators
2. Launch of the KPI’s Model
*The syllabus of the courses can be adapted to the needs of the client.
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Person in charge of the treatment: CALL CENTER CONSULTING S.L
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Message
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Person in charge of the treatment: CALL CENTER CONSULTING S.L
Purpose: To manage and attend to your requests for information.
Rights: You can exercise your rights of Access, Rectification, Portability, Limitation of processing, Suppression or, where appropriate, Opposition, as indicated in the Privacy Policy.
Person in charge of the treatment: CALL CENTER CONSULTING S.L
Purpose: To manage and attend to your requests for information.
Rights: You can exercise your rights of Access, Rectification, Portability, Limitation of processing, Suppression or, where appropriate, Opposition, as indicated in the Privacy Policy.
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